Best Buy Directing Green Screen Of Death Users To Microsoft
Best Buy doesn’t seem to be much help to their customers who have been afflicted with the Green Screen Of Death – they have been directing them back to Microsoft. They aren’t exchanging consoles but rather leaving it up to Microsoft to help out the affected users with their faulty consoles.
The above screenshot was taken from the official Xbox Support forum where a user was directed to Microsoft as opposed to having them offer up a replacement console. It might take some time for Microsoft to release an official statement regarding the Green Screen Of Death but, in the meantime, you might want to cut out the middle man and go straight to Microsoft if you got your console from Best Buy – that’s where they’ll send you anyway.
(Source: Xbox Support Forum)